IS535 Managerial Applications of IT

Week 2: Homework

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QUESTION 1:

The costs incurred when a firm buys on the marketplace what it cannot make itself are referred to as _____.

Choose one:
switching costs
transaction costs
procurement
agency costs

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QUESTION 2:

Wal-Mart's continuous replenishment system allows it to _____.

Choose one:
provide mass customization
provide an efficient customer response system
strengthen customer intimacy
achieve economy of scale

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QUESTION 3:

Internet technology _____.

Choose one:
makes it easy for rivals to compete on price alone
imposes a significant cost of entry due to infrastructure requirements
increases the difference between competitors because of the wide availability of information
makes it easy to sustain operational advantages

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QUESTION 4:

Which industries did the first wave of e-commerce transform?

Choose one:
Air travel, books, bill payments
Air travel, books, music
Real estate, air travel, books
Real estate, books, bill payments

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QUESTION 5:

Benchmarking _____.

Choose one:
compares the efficiency and effectiveness of your business processes against strict standards
allows industry participants to influence industry-wide standards
is used to measure the speed and responsiveness of information technology
synchronizes the business processes of customers, suppliers, and trading partners

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QUESTION 6:

Network economics _____.

Choose one:
applies the law of diminishing returns to communities of users
applies traditional economics to networked users
sees the cost of adding new members as inconsequential
balances the high cost of adding new members to a community against the lower cost of using network infrastructure

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QUESTION 7:

Based on your reading of the chapters, e-commerce is _____.

Choose one:
still in its beginning phases
widely accepted by consumers, although technology is still quickly changing
not yet fully accepted by consumers, although much of its driving technology is firmly in place
well entrenched as a form of modern commerce

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QUESTION 8:

Businesses retailing products and services directly via the Internet to individual consumers best describes _____.

Choose one:
B2B electronic commerce
C2C electronic commerce
M-commerce
B2C electronic commerce

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QUESTION 9:

An extranet that links a large firm to its suppliers and other key business partners is called a(n) _____.

Choose one:
private industrial network
E-hub
marketspace
exchange

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QUESTION 10:

The type of decision that can be made by following a definite procedure is called a(n) _____.

Choose one:
structured decision
unstructured decision
semistructured decision
procedural decision

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